Inaccurate customer balances
Incident Report for Circle
Resolved
This incident has been resolved.
Posted Feb 26, 2021 - 21:53 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 26, 2021 - 18:41 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 26, 2021 - 14:38 UTC
Update
We are continuing to investigate this issue.
Posted Feb 26, 2021 - 13:52 UTC
Investigating
We are currently investigating inaccurate customer balances related to the db upgrades. Funds are safe and no data loss.
Posted Feb 26, 2021 - 13:49 UTC
This incident affected: Circle Mint (Circle Mint - API Dashboard), USDC (Minting, Redeeming), and APIs (Accounts API, Payouts API).
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